Hey there!
I’m getting a lot of emails telling me a ssl renewal failed and I’m not quite sure what to do as the cleavr admin dashboard tells me it’s active. Also check status reports that everything seems fine.
Any advice?
Hello @sebbler,
We have confirmed that the SSL certificate for the site is valid until October 10, 2023 at 23:10:07 GMT. However, we are experiencing difficulty renewing the SSL Certificate. To help us investigate the issue further, we would be grateful if you could answer the following questions:
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Is the site working as expected?
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Have any changes been made to the web directory?
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Do you remember performing a rollback to the previous deployment?
@anish Thank you for your response.
Yes indeed. Two weeks ago i reduced the number of deployments to keep as i was having trouble with disk space (see: Is there a log limit? - #4 by sebbler).
Page is not loading for me currently.
Rollback was not happening AFAIK.
Hello @sebbler,
We suggest attempting to free up some resources and re-deploy the application. If this does not work, or if you experience any other issues, please let us know.
You may also find the Clean Disk Space feature helpful: Clean Disk Space - Cleavr docs