Cannot Connect to Server

[andriyandriyan]

I have upgraded disk of my server on digitalocean.
But after it my cleavr dashboard cannot connect to my server.
The status is inactive, i have run the script to copy ssh to server. But it is doesn’t work

[anish]

Hello,

Welcome to the Cleavr Forum, @andriyandriyan!

Could you please verify if the server’s IP address has changed or if it remains the same?

[andriyandriyan]

ip address does not change, my web api is still working with the same ip

[anish]

Hi @andriyandriyan,

@yuluma had a similar issue on a Hetzner server recently. The problem was caused by moving the server to a different project.

Could this be the case here? The Physical Status looks fine, and all resources are working, so it seems the issue is just with SSH.

Server inactive and not clickable after resizing at Hetzner

Yes, finally found what is causing this. [image] As soon as you move servers within Hetzner to a different project than your first project your server wil become INACTIVE in Cleavr. We’ve moved all our servers back to the first project and now all servers are ACTIVE again.

[andriyandriyan]

hi @anish,

finally i found the solution. i need to verify ssh key in Servers → The Danger zone → Connection Key page.
thank you very much for your help